Bristol Vienna

The suite was wonderful, and we had excellent room service. So while we lived in a luxurious suite, I felt at home because of the history of the hotel and the way it was preserved and still alive.

Actually, I whish they would not play modern music - not even music I might enjoy - in such a fabulous, historic setting as the lobby. First impressions are important.

The overall ambiance of the hotel evolked elegant Vienna - exactly as we were hoping for. Staying across the street from the Opera was fantastic!

Would like coffee included in room

The best thing was position, especially with respect to the opera. The room was first-class; well-presented given the (limited) size.

Wifi should be free, not charged for. (This is an observation, not a complaint.)

Not a 5 stars hardly reach 4. faded and tacky. Awful water system. Hot burning or cold freezing but no middle ...breakfast poor .. more like 3 stars..shame !

We went to Sacher, for breakfast and asked to visit the rooms. We loved the place and promised to book there next time..The reason we did not because we read about work and refurbishment noise..That was true but once finished we will make the trip especially. We had treatments in the Spa, had meals and enjoyed their super breakfast.

Exceeded expectations. The deluxe double room we stayed in was pure luxury, a very large room with tons of closet space and very very comfortable. The staff were friendly and more than helpful. Expensive but worth it.

Only complaint is there was no tea/coffe making facilities in the room

It is a classic bontique luxury hotel with elegance. You would be impressed by its old movie like decoration - small but friendly lobby, bontique furnitures, even formal elevator sports seats. it has a really good location, on the opposite side of State Opera house, 5 min walking distance to Musikverein or Hofburg Palace. You could easily take Tram D to Belvedere Palace / Franz Josefs Bahnhof( train station could take to you to Merk/Krems for Wachau Velley Trip)

Extremely bad sound insulation between room, I could hear one pair of couple making love next door and another one whispering. Very hard for me to get in sleep.

The location is excellent , unabtrusive service and we had an excellent room with the view of the oprea house.The separate luggage area is an excellent idea, bathroom large and well eqipped.Would stray again.The lobby area needs better air circulation.

Comfort, service, inteior, location

High prices

The location is superb. The room is large and beautiful, we stay in the deluxe room.

The only 2 things I didn't was the housekeeper didn't refill what was used in the bathroom, like cotton. I find that really in the 5 stars standard. I had to ask for it many times. Also The food at the hotel was really really bad. We couldn't finish anything of them. Do not recommend the Korso restaurant at all.

its location and friendly staff

expensive internet which I think should be complementary with all rooms these days..

The location of the hotel was perfect and the underground station was across the hotel

There wasn't free WiFi

The elegance, superb staff, excellent location, old world charm

Smoking in the Bristol bar

Flexibility of staff

Everything in so old-fashioned.

the location and the hotel it self were outstanding. for anyone who likes big classic hotels it is highly recommended. Everyone among the staff were very helpful for any guest request.

I have stayed at the 5th floor where the window was blocked by a huge concrete parapet. that is why the view was limited. secondly i was not happy about the running water. the hot/cold water was not at a 5 star hotel quality, having a shower you have a little bit of cold water, then hot water then cold water again. i hope they sort this out as i mentioned this problem to the reception on my way out. otherwise there is not much not to like at the Bristol in Vienna.

Excellent location, preserved old design of the hotel, comfortable room.

Very hard to find anything that could downgrade hotel.